Please take your time to choose your items carefully. If you are not happy with your purchase, please contact us within five days of receipt. If the item is damaged or incorrect we will be happy to replace it. We do not accept returns on patterns, needles or books. Any return must be in new, saleable condition. Please contact us before returning items. We will not accept returns before we have first discussed the matter with you. All postal costs associated with returned and exchanged items will be at the customer’s expense.
Terms and Conditions
Please take your time to choose your items carefully. If you are not happy with your purchase, please contact us within five days of receipt. If the item is damaged or incorrect we will be happy to replace it. We do not accept returns on patterns, needles or books. Any return must be in new, saleable condition. Please contact us before returning items. We will not accept returns before we have first discussed the matter with you. All postal costs associated with returned and exchanged items will be at the customer’s expense.